Columbia EMSTM Seminar Class 4 - Value Proposition

Revenue System

If the revenue goes down.

Costs in a company:

Capital
Start up cost... spreadout the hardware cost.

Personel
Full time and part time. the Salaries are .25 times higher for the company. Pay more over a short term to reduce the risk.

Cash is looked at on a cash basis. Startup expenses should include only the first month of the salary.

eg:
Salaries 175000
Fringe cost

Have an accounting statement

David Tamburri
dtamburri@onwardhealthcare.com
203 834 3002

Ron Lamprect

1. What are the hard costs?
$70000 for startup costs, marketing, hardware, software,
2. What are the hard benefits?

3. What is the future flexibility or option value?
4. How risky is the execution of plan?
5. What are the soft benefits?
6. What are the soft costs?
7. What is the strategic importance from doing vs not doing?

Columbia EMSTM Exec Seminar 3 - Organization

Organizational Structure

Centralized Organization

Network organization

Positives

• Cost
• Standards
• Reuse
• Talent

Negatives

• Politics
• Control
• Availability
• Bureaucracy
• Creativity

Hierarchical Organization

• Create silos
• Top down management by depts

Decentralized:

• Dotted lines to top.

Distributed:

• Regional

Flat Organization

• Situational leadership

eMusic

Customers and Products

• Your sole focus
• Customer-centricity
• Product sense
  

Set up a business by the customer segment (angel customer and demon customer)

eMusic is like a gym. all subscription businesses .. the least active businesses subsidise the most active.

Self-cannibalize

• Eat yourself before you are eaten
• Platforms are great to have, but do not last as long as you think they will (i.e., not everyone is MSFT)
• Innovation means little without market timing

Knowledge Management - Class 8 - Increasing Individual and Team performance

Creating a learning organization

Techniques:
Action Research
Action Science
Action Learning
Action Inquiry

Individual/Group
Action/Reflection

Action research

Action science
Trying to change the work place behavior.
Try to get people together and do a lot of reflection. Force the people to do some listening.

• Talk
• tell
• ask - There needs to be feedback going around through the ladder of inference.
• Listen - to the response
• Keep open to other peoples ideas

Action learning

Action Inquiry

---------------------------------------

Systems thinking

• Feedback
• Structures
• limits to grow
• balance process /delay
• successfull escalation

Individual

• Personal mastery
• Mental models
• Balance advocacy inquiry
• Exposed theory
  

Group

• Shared Vision
• Skills commitment vs. compliance
• Team learning
• thinking together

The IT profession by Jim Nobel CIO, Altria Group Inc

Success in your career:

In business there is no one to help you. you are on your own. You need to drive yourself to success in business. Jim suggests a simple process. Marry the chairmans daughter/son (pun intended.. but it does happen)

Jim's definition of success -> power, wealth and happiness. In this session he wants to talk abt how to become powerful and wealthy. Go after your goal before the age of 40. Set yourself a goal and go achieve it.

Nicholas Carr says IT managers are terrible with managing projects. Only 9% of IT projects succeeded in big companies.

RFID: will be the next generation of internet of things. In the next generation of the internet the customer would be able to decide the content.

Success in IT

What does good look like?

Value Creation

• IT totally alighed to the business
• Helping the top line as well as the bottom line

Managing Perception

• meeting expectations
• speaking the language of business

Adapting to survive

Delivering Value - the Primary misson

• Reduce IT costs
• Reduce Business costs
• Increase sales
• Increase shareholder value

Improving the bottom line and the top line

A journey with an uncertain destination

• Technical work
• Technical management
• Task management
• Team building
• Team leading
• Delivering business results

Interms of career progression what matters is how you are perceived by the few who are deciding your career future.

The Choices one needs to make for success:

Choose the right sector (Information Intensity)
Pick a relevant business for technology. Companies can be classified as technology:

• Irrelevant
  
• Automation
• Enables
• Competitive Advantage
• fundamental
  

Interms of your career choose where you want to be.

Choose the business (Core & Context):

• Core business , customers and context all connected to the CIO.
• There are companies such as walmart where IT is core to the business.
• But there also companies like GM that do not believe the IT is core to the business.

Choose the issues (Hot Spots):
Every company has its core focus... find what your business issue focus is on such as:

• Reduce IT costs
• Reduce business costs
• Increase sales
• Increase shareholder value

Think about the big picture of the company.

Choose the right sourcing strategy:

Created the concept of Best-Shore managed service. Dont get in to an aspect of the business cos the technology costs are really high in the US. Choose the profession that are done in the US.

Managing perception by balanced metrics:
Use the management scorecard.

• Financial effectiveness
• Customer satisfaction
• Audit/Risk
• Application Portfilio wuality
• PRoject performance
• Application performance
• Development characteristics
• Staffing/Skills
• Outcomes (how did you achieve the results)
  

Future-Proof IT skills

• Strategy & Policy
• Architecture (tech & application)
• Portfilio manangement
• Vendor management
• Project management
• Change management
• Compliance management
• Raising awareness of the realm of the possible

Be a CISO (chief information strategy offiicer), not CIO. Be the thought leader.

Final Learning - Survival

It is not the strongest of the species that survives, nor the most intelligent, but the one that is most responsive to change. - Charles Darwin

Columbia EMSTM Exec Seminar 2 - Product Design & Creation

This section specifies how the product/service will be produced/created - what hardware, software or other assets are necessary to actually finish the development. Examples include network infrastructure, third party products, distribution capacities, software, and manufacturing facilities. This section must also define the timeframe for product/service completion and the life cycle of design through delivery.

First session:

Art's started the class at 9:15am

Went through the mentor assignment experience.
Emily is not that satisfied with her mentor experience.

Adaptability

• Compatibility
• Mainframe Expenses
• Configure the hardware and software in your cost
• be careful of the license
• All of the above helps the initial architecture

Hardware

Security

Second session (after lunch)

Art's Advice about section 2:

Have a worksheet to support your financials.
Have the financial model.

December 17th is the project defense date.

Market Design:

Academics is the most regulated field.
Concentrating the marketing focus within a small part of the country.

Branding:

Branding is bullshit

Product support and warranty: